With the rise of online reviews, customers are connected like never before. They promote. They criticize.
What they choose to say is driven by their experience. For successful businesses, online
review monitoring is an integral and constant part of customer acquisition.
See all your customer feedback for all your locations from 150+ sites in one place.
Easily organize your reviews into custom feeds with powerful filters for specific regions, locations, products, ratings, sources, and employees so you can quickly access the reviews you're looking for.
Get notified as soon as a new review is posted. Choose to get daily and weekly comprehensive reports straight to your email.
Create and track goals for review volume on specific sites or across all review sites.
Get in-depth reporting to visualize your business reputation over time, by rating, by review sites, and by locations.watch a quick video on reports
Improve your business reputation by identifying trends and digging deeper into customer sentiment.more on insights
Birdeye is the only comprehensive platform for customer experience that offers a range of products that scale with your business. Check out our other products that work well with Review Monitoring.